As far as computer-operated machines are concerned, the mail kiosk at the Albany Post Office seems to be overwhelmed or on the blink more often than one would expect in this digital age. I’ve had occasion to point this out before, but the glitches seem to recur or persist.
In early 2014 the inspector general of the U.S. Postal Service Office issued a report that the system’s 2,500 self-service kiosks were used not nearly as much as the service wanted. It blamed several factors including inconsistent signage and poor location in postal lobbies. In Albany, where the kiosk is placed where you cannot miss […]
The good thing about the lobby of the Albany Post Office is that it is cool and that it is open after hours. The bad thing is that it houses a supposedly automated self-service kiosk that does not always work.
You can blame the automated kiosk at the Albany Post Office for malfunctioning when the office is closed, but you can’t fault it for manners, for it is certainly polite about it. One customer after another glanced at the words on the screen on Saturday, muttered something and left.
This time of year, waiting in line at the Albany Post Office tends to take longer, presumably because of the pre-Christmas rush. I’m wondering why the Postal Service does not make things easier for the public by giving contract offices the authority to handle more of the load.
The Albany Post Office is supposed to reopen today (Nov. 15) after Thursday’s accidental drive-in. That’s according to the workers who labored late Thursday to rebuild the entry doors of the post office lobby at Second Avenue and Washington Street. Nobody else was there to ask. But why?
Ex-postal annex has found new use
For years the U.S. Postal Service paid about $10,000 a month in rent on an empty Albany building for which it no longer had a use, but those days now are gone.
Tags: Albany Post Office, Community services Consortium, Ferry Street, U.S. Postal Service